Programme Manager – Commercial – 18 Month Fixed Term Contract

We are looking for an experienced Programme Manager to join our Commercial team with responsibility for the management of a strategic procurement programme. Working with one of the world’s leading Mobile Telecoms Service Providers. You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art offices in a great location just a few steps away from Reading train station and flexible working which are just a few of the perks we offer to our employees, on top of a competitive salary and benefits.

MBNL is a joint venture responsible for the deployment and management of shared infrastructure for our joint shareholders EE and Three and prides itself with delivering an outstanding customer experience to EE and Three in support of their business plans and goals.

Your background:

You’ll have a strong understanding of UK telecoms programme delivery, including the factors that constrain, enables and enhances the capability of individual suppliers and the supply chain as a whole.

You should have significant and demonstrable experience of managing large scale sourcing and/or strategic programmes with multiple stakeholders and in-depth knowledge of Programme management methodologies.

You must demonstrate experience of managing the relationships between customer, commercial and technical requirements with ability to analyse technical and commercial proposals from suppliers and against the strategic business case.

The Role:

You will be accountable for the successful programme management of RFP, Vendor selection and contract negotiations with multiple site providers.

Key responsibilities include:

• Managing the programme governance, interfaces, progress updates and reporting.
• Provision of all Project product deliverables as necessary e.g. Project Definition Document, project plans, RAID.
• Proactively and effectively manage the relationships with all stakeholders including MD, FD, Property Director and Shareholders.
• Managing the programme budget.
• Managing the delivery of day-to-day programme tasks, risks, issues and dependencies.
• Dynamically managing the availability of resources.
• Providing critical input to selection of the optimum commercial proposals to meet MBNL and Shareholder objectives.
• Developing the programme approach for service transition.

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Change Analyst – Permanent

We are looking for an experienced Change Analyst to join our expanding Head Office Team.  Working with one the world’s leading Mobile Telecoms Service Providers, you’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art 5-star Offices, flexible working with collaborative IT are just a few of the perks we offer to our employees, on top of a competitive salary and exciting work… what more could you want?

What we are looking for:

You’ll have demonstrable experience in Change Management and ideally some experience in either Telecoms or IT industries with ITIL v3 Foundation.

You will be advanced level in Excel and some experience of using ITSM tools.

You’ll be used to working in a busy, sometimes pressurized environment and dealing with colleagues, suppliers and stakeholders with professionalism and good humour!

What you can expect:

It’s a busy role, which requires organization and an ability to communicate quickly and confidently.

Just some of the things the Change Analyst will be doing:

• Be liaising heavily with our managed service providers
• Running detailed reports in Excel and from the ITSM system, daily, weekly and monthly.
• Ensuring all emergency changes contain required justification for approvals
• Managing golden site outages and ensuring the shareholder service management teams are notified
• Assisting in trend analysis and identify areas for improvement for relevant parties
• Performing impact and risk assessment of changes to ensure minimal disruption to services and customers
• Attending review boards and meetings daily and weekly.

**This role will require a candidate willing to undertake SC Clearance (5 years residency in UK, finance, criminal and security checks)

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Technical Design Authority

We are looking for a TDA To provide technical assuramce for any Performance Management IT projects with specific attention to those involving Greenplum.

Reponsibilities

• Data Warehousing (Facts, Dimensions, Aggregation, Joins, Partitioning etc.)
• Understanding of features and limitations of Business Intelligence tools
• Business Object Universe Design (or at least, considerations and limitations)
• PostgreSQL Database (SQL, DDL, pl/pgsql procedures)
• Familiarity with Radio Access Network Topology
• RAN Counters, Measurement groups and parameter concepts
• Data Analysis (e.g. checking coverage and correctness of Vendor Documentation against actual RAN data samples)
• Good technical team leadership skills
• Good communication and documentation skills
• Good technical team leadership skills
• Self-starter and independent worker
• Flexible and adaptable.

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Logistics Manager

We are looking for a Logistics Manager to join our Deployment team who are accountable for the successful delivery of the shared 3G RAN, mobile backhaul and backbone transmission networks to Shareholder requirements and agreed time, cost and quality targets.

The Logistics Manager is a key role within the Deployment Team and reports directly to the Deployment Business Manager.

Responsibilities

• Responsible for the successful delivery of Central Logistics and Asset Management (CLAM) services to Shareholder requirements and agreed time, cost and quality targets.
• Responsible for intensely managing the day-to-day delivery of CLAM suppliers, 3rd parties and retained resources against contracted time, cost and quality obligations.
• Responsible for the development and continuous improvement of the methodologies, processes, capabilities and resources (via suppliers, 3rd Parties and retained resources) required to deliver CLAM services including all related forums and governance control points

Essential Skills

• Strong experience of deliverying Logistics and Asset Management services to agreed time, cost and quality targets.
• Experience of the methodologies, processes and capabilities required to deliver warehousing and distribution solutions using suppliers, 3^rd parties and retained teams.
• Experience of working as part of a broader deployment function.

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Legal Counsel (Property) – 12 Month FTC (extendable)

Recent changes in the Electronic Communication Code have brought about this exciting opportunity within our Legal Property team!  This role will put you at the telecoms industry forefront, and provide an opportunity for trailblazing change activity around the biggest change in Telecoms property legislation in recent years.

We are looking for an experienced Property Lawyer to join our expanding Head Office Team, with one the world’s leading Mobile Telecoms Service Providers.  You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art offices and flexible working are just a few of the perks we offer to our employees, on top of a great benefits package and exciting work as part of this industry leading Joint Venture between EE and Three Mobile.

Your background:

You’ll be a qualified UK Property Lawyer with circa 3-5 years PQE experience, working in a fast-paced operational environment, providing solutions and ongoing support to customers (internal and external).

You’ll be an interactive, solutions-focused lawyer with an ability to apply commercial acumen to legal problems in order to keep projects moving forward and supporting our Property and Operational Teams to deliver change surrounding the implementation of the new Code.

The Role:

The Legal Counsel (Property) will assist in ensuring that site upgrade activities, lease renewals and NTQ replacements are delivered to EE and Three Mobile’s requirements under the terms of the revised ECC.

MBNL is innovating and optimising business processes to reflect the changes in the ECC.  The role holder will be responsible for both contributing toward this process of reform, the subsequent implementation of it and improvements to it.

The role will focus upon the effective implementation of revised ECC processes, ongoing improvements and also managing external solicitors and negotiating agents. The role holder will need to quickly attain detailed knowledge of both the Old and New Codes, the Landlord and Tenant Act 1954 and will be able to give swift, commercially balanced advice to the business and its employees and agents working on acquisition and deployment projects.

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Head of Legal (Commercial)

We are looking for an experienced Commercial Lawyer to join our expanding Head Office Team, with one the world’s leading Mobile Telecoms Service Providers.  You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

You will be part of the Business Leadership Team, so we are looking for someone who can have an input into the development of the wider business, be a thought leader and drive and deliver change.

New state-of-the-art offices and flexible working are just a few of the perks we offer to our employees, on top of a great benefits package and exciting work as part of this industry leading Joint Venture between EE and Three Mobile.

Your background:

You’ll be a qualified UK Solicitor or Barrister with extensive PQE experience, working in a fast-paced operational environment, leading £multi-million Outsourcing and complex IT Procurement deals.

You’ll be able to lead cross-functional teams, and co-ordinate multi-stakeholder negotiations in order to keep deals moving, whilst ensuring the service we provide our internal customers remains excellent, through inspiring team management.

The Role:

There are no 2 days the same at MBNL, but the Head of Legal (Commercial) will be responsible for:

• Responsible for co-creating and delivering the Legal team’s vision and agenda
• Responsible for ensuring excellent execution on a number of strategic procurement activities across the business – in terms of designing and refining systems and processes, proactively ensuring shareholder engagement, collaborating with MBNL senior colleagues, engaging with and assuring external counsel and providing trusted legal expertise, commercially savvy legal advice, skilled hands-on contractual drafting and dynamic negotiation with key suppliers and partners
• Understand risk and MBNL’s risk appetite, avoiding over lawyering or being a legal purist and adopting efficient, agile working practices.
• Manage the performance of the Legal team, drive high performance by setting stretching and challenging objectives.
• Be a true service provider – understand customers needs and encourage the Legal team to deliver a great service internally and externally

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Legal Counsel (Commercial)

We are looking for an 2-5 years PQE experienced Commercial Lawyer to join our expanding Head Office Team, with one the world’s leading Mobile Telecoms Service Providers.  You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art offices and flexible working are just a few of the perks we offer to our employees, on top of a great benefits package and exciting work as part of this industry leading Joint Venture between EE and Three Mobile.

Your background:

You’ll be a qualified UK Solicitor or Barrister with circa 3-5 years PQE experience, working in a fast-paced operational environment, assisting with technical Outsourcing and IT Procurement deals.

You’ll be an interactive, solutions-focused lawyer with an ability to apply commercial acumen to legal problems in order to keep projects moving forward and supporting our Commercial and Operational Teams to manage the delivery of our suppliers.

The Role:

There are no 2 days the same at MBNL, but the Commercial Legal Counsel will be responsible for:

• Advising on the shape, structure and set up of commercial / procurement contracts
• Advising on, drafting and negotiating the necessary documentation
• Collaborating closely with internal clients and members of the shareholder legal teams to get contracts closed, including where needed, with the relevant shareholder approvals
• Working closely with internal clients and stakeholders to ensure timely updates, escalations of issues and identification of risks to relevant business, legal and executive leads
• Engaging with suppliers
• Managing external counsel, both in terms of managing resources and quality assuring outputs
• Providing trusted and proactive legal expertise, both verbally and in writing, which is pragmatic rather than purist
• Demonstrating skilled, confident, hands-on contractual drafting and negotiation

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Data Security Officer

We are looking for an experienced Data Security Officer to join our expanding Head Office Team, with one the world’s leading Mobile Telecoms Service Providers.  You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art offices and flexible working with collaborative digital systems are just a few of the perks we offer to our employees, on top of a competitive salary and exciting work as part of this industry leading Joint Venture between EE and Three Mobile.

Your background:

You’ll have a history of being a hands-on leader within the Security space, with a proven track record of raising the profile of Security within an organisation and driving projects forwards to successful resolution.

You’ll have had a broad security remit across business functions, and be able to take ownership of your work from requirement gathering, writing policy and implementing solutions by bringing together collaborative teams, and making stuff happen!

We’re looking for good Security pedigree qualifications e.g. CISSP, CISM, CISA, CRISC, and as importantly the ability to engage stakeholders at all levels to implement security solutions in a fast-paced, operational environment.

The Role:

On a day to day basis, the Data Security Officer will be responsible for:

• Defining and maintaining the security policies & standards for MBNL
• Manage & maintain MBNL’s security accreditation (currently ISO27001 and CAS(T))
• Manage security incidents as and when they arise
• Raise awareness of the policies & standards throughout the company
• Undertake internal and external audits as and when required to verify compliance with MBNL’s policies and standards
• Manage security risks
• Act as the liaison with both shareholder security departments to both brief them on MBNL progress and issues and to learn from their experiences
• Create and maintain Disaster Recovery plans from an Information Security perspective

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Logistics Analyst

We are looking for a Logistics Analyst support the reduction of the overall stock that is considered overstock. This is currently over £32m.

Your background:

To be successful in this role you will need to have the following experience.

• Experience of delivering projects and Asset Management services to agreed time, cost and quality targets.
• Experience of the methodologies, processes and capabilities required to deliver warehousing and distribution solutions using suppliers, 3^rd parties and retained teams.
• Experience of working as part of a broader deployment function.
• Manage the stock levels mainly focusing on the overstock to reduce overall stock holding.
• Manage all stock within quarantine system and ensure that stock is investigated for re-use and re-deployment
• Work with supplier to drive through updates and ensure stock levels are mitigated.
• Manage Asset Disposal to the point equipment is no longer held within the central warehouse.
• Work with stakeholders for decision on materials including design reviews.
• Supporting the team with additional work priorities and daily activity.

To apply please send your CV and covering letter to recruitment@mbnl.co.uk

Communications and engagement manager

We are looking for a Communications and Engagement Manager to lead, design and deliver the internal communications and engagement activity across MBNL and into Shareholder and Partners as appropriate. To support the Head of People to build and embed the culture at MBNL and ensuring we present our employer brand and behaviours consistently. To ensure we have a healthy and well equipped office environment that supports our teams to do their jobs.

Your background:

• Excellent influencing skills.
• The ability to create strong cross functional networks.
• The ability to turn complex, dry and sometimes technical information into engaging content.
• Excellent facilitation skills.
• The ability to lead cross functional teams to deliver a shared goal.
• Previous experience of planning and delivering communication campaigns and projects.
• Excellent writing and editorial ability for paper, screen and face-to-face communications.

The Role:

To be successful in this role you will need to have the following experience.

• Support the Head of People to define, build and grow MBNL’s culture
• Deliver initiatives identified in the People agenda that drive improvement and a high performance culture
• Line manage the Office Mgr / Property assistant PA enhancing office and facilties standards
• Build strong internal networks and drive change management, communication and leadership of C&E initiatives.
• Provide counsel, guidance and tools to managers and senior leadership as to best practices in communicating with employees to elevate productivity, performance and pride.
• Lead and manage the MBNL internal engagement survey implementation, ensuring the leadership team (and MBNLers as appropriate) has access to insights that inform positive change.
• Drive and maintain internal communication systems that will continually embed the culture and values of MBNL influencing the behaviour of colleagues
• Develop strategies and initiatives that enable all employees to engage and align to the strategy and help articulate and develop new ways of working that are required to deliver the organisations goals.
• Drive the development and implementation of MBNL’er recognition initiatives that are valued across the organisation at all levels and ongoing ownership
• Support the HR function to develop engaging communications that reflect our employer brand and attract top talent to the organisation
• To ensure that our internal intranet reflects our employer brand, culture and continues to be a relevant and useful platform for employees
• To oversee MBNL social activity and performance update events including monthly socials, Christmas and summer parties, and the annual Shine event
• Oversee adhoc projects that further enhance the colleague and customer/shareholder experience

To apply please send your CV and covering letter to recruitment@mbnl.co.uk

Commercial Property Lead

We are looking for a Commercial Estates Manager to join our expanding Head Office Team in Reading.  As a joint Venture between Three Mobile and EE, we are one of the world’s leading Mobile Telecoms Service Providers, managing a huge estate of mobile telecoms sites across the UK for our Shareholders.  You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology, with a £multi-million budget and the ability to identify and deliver substantial commercial change.

New state-of-the-art offices and flexible working with collaborative digital systems are just a few of the perks we offer to our employees, on top of a competitive salary and exciting work.

You will manage and implement projects and workstreams to maximise the Property Opex opportunities. Typically relating to Rent, Rates and Power, while working cross-functionally to ensure the company objective to keep the network ‘always on’ is not jeopardised due to power failures or landlord disputes.

What you can expect to be doing:

• Manage projects relating to Property’s portfolio of sites.
• Identify and implement ongoing continual improvement plans for financial savings.
• Support in the management of commercial property contracts including auditing, ensuring performance against KPIs and authorising payment requests.
• Enhance relationships with commercial partners
• Work with Finance department to ensure “no-surprises” for month-end reporting.
• Work with Estate management partner to obtain advise and ensure opportunities are maximised.
• Work with Energy management partners to obtain advise and ensure opportunities are maximised.

What we are looking for:

• Experience working within Energy Management or Property Services
• Understanding of the Power Industry and opportunities relating to Power Management Strategies
• Understanding of business rates
• Proven experience driving commercial benefits within a Property or Estates environment.

To apply for the Estates Manager please send your CV to Recruitment@MBNL.co.uk

Service Operations Manager

We have an opening for a Service Operations Manager to join our expanding Head Office Team at MBNL, a joint venture company of EE and Three Mobile and one the world’s leading Mobile Telecoms Service Providers. You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art offices and flexible working with collaborative digital systems are just a few of the perks we offer to our employees, on top of a competitive salary and exciting work.

What you can expect to be doing:

• Acting as the escalation point for incident management and provide assurance and reporting to Shareholders.
• Reporting and monitor KPI’s providing valuable insight to senior management.
• Predicting and preventing negative impacts on the network by successfully leading 3rd party managed service providers as well as internal teams.
• Supporting CSI initiatives within Operations and across the wider business.
• Engaging effectively with shareholders and suppliers.

Your background:

• You’ll understand the challenges of running a telecoms network, whether mobile, fixed or MVNO, with demonstrable experience in Operations and Problem Management.
• Strong stakeholder management experience, with an ability to communicate both technical and commercial considerations to all levels.
• ITIL certified, with experience of the practical application of ITIL principals.

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Problem Manager

We are looking for a talented Problem Manager to join our expanding Head Office Team at MBNL, a joint venture company of EE and Three Mobile and one the world’s leading Mobile Telecoms Service Providers.  You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art offices and flexible working with collaborative digital systems are just a few of the perks we offer to our employees, on top of a competitive salary and exciting work.

Your background:

A proven background in Problem Management and experience within IT or Telecoms with ITIL v3 accreditation are the key requirements for this role.

You will be confident and organised with experience driving third parties from a governance perspective, and continuously looking for opportunities to improve service to your customers through identifying potential CSI initiatives.

The Role:

The Problem Manager is responsible for:

• Being escalation point for suppliers in order to investigate, assess and resolve problems with the network.
• Coordinate investment sign off if required to resolve problems.
• Liaising with Shareholder problem management teams to support network KPIs.
• Governance of supplier lead Problem Management.

This role will require a candidate willing to undertake SC Clearance (5 years residency in UK, finance, criminal and security checks)

This is a great opportunity for someone who is looking to develop a career within Problem Management, and relishes the challenge of working in a fast-paced, often pressurized Telecoms environment.  If this sounds like you, we would be very keen to hear from you.

To apply please send your CV and covering letter to recruitment@MBNL.co.uk