Change Analyst – Permanent

We are looking for an experienced Change Analyst to join our expanding Head Office Team.  Working with one the world’s leading Mobile Telecoms Service Providers, you’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art 5-star Offices, flexible working with collaborative IT are just a few of the perks we offer to our employees, on top of a competitive salary and exciting work… what more could you want?

What we are looking for:

You’ll have demonstrable experience in Change Management and ideally some experience in either Telecoms or IT industries with ITIL v3 Foundation.

You will be advanced level in Excel and some experience of using ITSM tools.

You’ll be used to working in a busy, sometimes pressurized environment and dealing with colleagues, suppliers and stakeholders with professionalism and good humour!

What you can expect:

It’s a busy role, which requires organization and an ability to communicate quickly and confidently.

Just some of the things the Change Analyst will be doing:

• Be liaising heavily with our managed service providers
• Running detailed reports in Excel and from the ITSM system, daily, weekly and monthly.
• Ensuring all emergency changes contain required justification for approvals
• Managing golden site outages and ensuring the shareholder service management teams are notified
• Assisting in trend analysis and identify areas for improvement for relevant parties
• Performing impact and risk assessment of changes to ensure minimal disruption to services and customers
• Attending review boards and meetings daily and weekly.

**This role will require a candidate willing to undertake SC Clearance (5 years residency in UK, finance, criminal and security checks)

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Technical Design Authority

We are looking for a TDA To provide technical assuramce for any Performance Management IT projects with specific attention to those involving Greenplum.

Reponsibilities

• Data Warehousing (Facts, Dimensions, Aggregation, Joins, Partitioning etc.)
• Understanding of features and limitations of Business Intelligence tools
• Business Object Universe Design (or at least, considerations and limitations)
• PostgreSQL Database (SQL, DDL, pl/pgsql procedures)
• Familiarity with Radio Access Network Topology
• RAN Counters, Measurement groups and parameter concepts
• Data Analysis (e.g. checking coverage and correctness of Vendor Documentation against actual RAN data samples)
• Good technical team leadership skills
• Good communication and documentation skills
• Good technical team leadership skills
• Self-starter and independent worker
• Flexible and adaptable.

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk

Data Security Officer

We are looking for an experienced Data Security Officer to join our expanding Head Office Team, with one the world’s leading Mobile Telecoms Service Providers.  You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art offices and flexible working with collaborative digital systems are just a few of the perks we offer to our employees, on top of a competitive salary and exciting work as part of this industry leading Joint Venture between EE and Three Mobile.

Your background:

You’ll have a history of being a hands-on leader within the Security space, with a proven track record of raising the profile of Security within an organisation and driving projects forwards to successful resolution.

You’ll have had a broad security remit across business functions, and be able to take ownership of your work from requirement gathering, writing policy and implementing solutions by bringing together collaborative teams, and making stuff happen!

We’re looking for good Security pedigree qualifications e.g. CISSP, CISM, CISA, CRISC, and as importantly the ability to engage stakeholders at all levels to implement security solutions in a fast-paced, operational environment.

The Role:

On a day to day basis, the Data Security Officer will be responsible for:

• Defining and maintaining the security policies & standards for MBNL
• Manage & maintain MBNL’s security accreditation (currently ISO27001 and CAS(T))
• Manage security incidents as and when they arise
• Raise awareness of the policies & standards throughout the company
• Undertake internal and external audits as and when required to verify compliance with MBNL’s policies and standards
• Manage security risks
• Act as the liaison with both shareholder security departments to both brief them on MBNL progress and issues and to learn from their experiences
• Create and maintain Disaster Recovery plans from an Information Security perspective

If this sounds like a role you can take hold of, and want to work in an Agile, dynamic yet challenging environment in the heart of Reading, we would love to hear from you!

To apply please send your CV and covering letter to recruitment@MBNL.co.uk