Careers: Vacancies

Our vision is to provide best-in-class mobile infrastructure services to our Shareholders and to help build Digital Britain. To deliver on this vision we need people with strong team working skills, who care passionately about our shareholders success, take personal responsibility in their work and who are able to communicate often complex thoughts and strategies clearly.

We’re always on the lookout for talented individuals who want to work at the cutting edge of mobile technology. We can offer an interesting and challenging career – where no two days are the same!

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Keep projects moving. Deliver great service. Make a difference every day.

At MBNL, successful projects rely on great coordination, accurate financial management and responsive support. As a PO & Project Coordinator within the Portfolio Management Group, you'll play a vital role in helping project and programme teams stay organised, informed and focused on delivery.

You'll become a trusted partner to project teams, providing proactive support across purchase orders, financial tracking, governance, reporting and project administration. With a strong customer-focused mindset, you'll take ownership, solve problems and work collaboratively with colleagues, suppliers and stakeholders to ensure things run smoothly.

This role is ideal for someone who enjoys working with people and data, takes pride in delivering a high-quality service, and is always looking for opportunities to improve processes and ways of working.

Why this role matters;

Great project support is about more than administration. It's about making life easier for project teams, ensuring accurate financial management, and providing timely information that helps people make informed decisions.

This role helps projects stay on track by delivering reliable support, maintaining robust controls, resolving issues quickly and ensuring key processes are completed efficiently. Through strong relationships, attention to detail and a proactive approach, you'll help improve the experience of project teams while contributing to successful project delivery across MBNL. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.

What you'll be here to do;

• Provide responsive, professional support to Programme and Project Managers across the project lifecycle.

• Handle & raise high volumes of PO requests on a day-to-day basis.

• Coordinate and administer the purchase order process, ensuring accuracy, compliance and timely processing.

• Build strong relationships with project teams, finance colleagues and suppliers to deliver an excellent support service.

• Monitor, track and report on purchase orders, commitments and project financial information.

• Ensure goods receipting activities are completed accurately and on time, resolving issues before they impact delivery.

• Support invoice queries and payment activities, helping maintain positive supplier relationships and service levels.

• Proactively track forecasts, expenditure and financial performance, highlighting risks, trends and opportunities.

• Help minimise aged GRNI balances through effective monitoring and follow-through.

• Support project governance activities, ensuring actions, decisions and deliverables are accurately recorded and progressed.

• Organise steering groups, project meetings and governance forums, including agendas, papers and minutes.

• Maintain project trackers, reports and delivery artefacts to support effective decision-making.

• Support the completion of project financial close activities and asset handovers.

• Work with project teams to enhance reporting, simplify processes and improve the end-to-end PO lifecycle.

• Maintain and update project management tools and systems, supporting continuous improvement across the PMO.

• Promote best practice, governance compliance and consistent ways of working across projects.

• Identify opportunities to improve efficiency, reduce manual effort and enhance the service provided to project stakeholders.

• Become the PO SME within the Project Group you’re assigned to.

Who we're looking for;

• Someone who enjoys helping others and delivering excellent customer service.

• Strong organisational skills with the ability to manage multiple priorities and deadlines.

• Excellent attention to detail and commitment to data accuracy.

• Strong analytical capability and confidence working with large volumes of data.

• Intermediate Excel skills, including Pivots and vlookups.

• Experience using ERP or financial management systems such as IFS, SAP or Oracle.

• A proactive, can-do attitude with the confidence to take ownership and resolve issues.

• Strong communication and relationship-building skills.

• The ability to work effectively within a matrix environment and collaborate with a wide range of stakeholders.

• Comfortable working in a fast-paced environment with changing priorities.

• Strong judgement, resilience and professionalism when dealing with challenges or escalations.

• A continuous improvement mindset, always looking for smarter and more efficient ways of working.

If you also have the following, we'd especially like to hear from you;

• Knowledge of project management methodologies such as PRINCE2 or PMM.

• Experience supporting project, programme or PMO environments.

• Understanding of project accounting, forecasting, budgeting and financial controls.

• Experience improving processes, reporting or governance activities.

• Experience working with project management systems and reporting tools.

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Protect coverage. Deliver solutions. Enable continued network performance.

The Acquisition Delivery Manager plays a key role within MBNL’s Infrastructure & Estates directorate, responsible for managing sites at risk and delivering acquisition solutions that maintain network coverage and service continuity. Working closely with internal stakeholders, surveyors, legal teams, and third?party suppliers, the role ensures acquisition activities are delivered to time, cost, and quality while supporting shareholder and business objectives.

Why this role matters;

Maintaining network coverage and customer experience depends on acquiring and retaining the right sites at the right time. This role ensures acquisition activities are effectively managed, risks are mitigated, and replacement coverage solutions are delivered efficiently through strong stakeholder engagement and supplier management. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.

What you’ll be here to do;

• Manage acquisition activities across a portfolio of infrastructure sites to achieve agreed delivery targets

• Ensure suppliers and internal stakeholders comply with acquisition processes, legal requirements, standards, and SLAs

• Investigate underperformance, drive recovery plans, and escalate risks where required

• Coordinate acquisition suppliers, legal partners, surveyors, and internal SMEs to deliver site solutions efficiently

• Manage project and site-specific risks, issues, and dependencies, driving timely resolution

• Control operational expenditure and ensure the efficient use of technical support services

• Assess and report on site risks that may impact replacement coverage delivery

• Ensure projects are mobilised promptly and acquisition activities progress without delay

• Maintain high standards of data accuracy and integrity across sites and programmes

• Support continuous improvement of acquisition processes, reporting, and delivery practices

• Promote collaboration across suppliers, shareholders, and internal teams to achieve successful outcomes

Who we’re looking for;

• Experience delivering complex programmes or projects across multiple stakeholders and suppliers

• Proven ability to deliver within structured governance and control frameworks

• Strong understanding of acquisition, planning, legal processes, and cross-functional dependencies

• Knowledge of the end?to?end delivery lifecycle, including Acquisition, Design, Transmission, Deployment, and Operations

• Experience managing outsourced suppliers and driving delivery performance

• Telecommunications acquisition experience

• Strong stakeholder engagement, organisational, and problem?solving skills

• Ability to manage competing priorities while maintaining delivery quality and timescales

If you also have the following, we’d especially like to hear from you;

• Experience working within telecommunications infrastructure environments

• Experience managing site?at?risk or replacement coverage programmes

• Understanding of network deployment and infrastructure lifecycle management

• Experience within a joint venture or multi?stakeholder environment

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Lead change. Enable people. Deliver meaningful business outcomes.

At MBNL, we're transforming how we operate to deliver greater value, efficiency and service for our Shareholders and customers. As a Transformation Programme Manager, you'll play a pivotal role in helping the business successfully navigate change, ensuring that transformation initiatives are delivered in a way that supports people, improves ways of working and creates sustainable business benefits.

Working within MBNL's centralised Programme Delivery function, you'll lead complex transformation programmes from concept through to implementation, bringing together teams, stakeholders and suppliers to deliver successful outcomes. You'll act as a trusted partner to business leaders, helping them understand, embrace and embed change while ensuring day-to-day operations continue to perform effectively.

Why this role matters;

Successful transformation is about more than delivering projects. It's about helping people adapt, improving business performance and creating lasting value.

This role supports MBNL's journey towards becoming a leading Infrastructure Management organisation by ensuring transformation programmes deliver tangible business outcomes, improved ways of working and a positive experience for those affected by change.

As a key leader within the transformation community, you'll build strong relationships, provide clarity and direction, remove obstacles and ensure programmes deliver measurable benefits for our Shareholders, customers and colleagues. This is a hybrid role with a minimum of 3 days per week in our Central Reading office.

What you'll be here to do;

• Lead the successful delivery of complex transformation programmes, ensuring agreed outcomes, benefits and business objectives are achieved.

• Build strong relationships with business leaders, teams, Shareholders, suppliers and partners to create alignment and support successful delivery.

• Act as a trusted advisor to sponsors and stakeholders, providing clear insights, recommendations and solutions.

• Translate strategic ambitions into practical, deliverable programmes and change initiatives.

• Drive business readiness, ensuring colleagues are supported and equipped to adopt new ways of working.

• Develop and implement transformation plans that balance business change with ongoing operational performance.

• Create and communicate a compelling programme narrative that helps stakeholders understand the purpose, benefits and impact of change.

• Lead governance, reporting and assurance activities, ensuring timely and transparent decision-making.

• Proactively manage programme risks, dependencies and issues, identifying solutions before they impact delivery.

• Monitor programme performance, benefits, budgets and forecasts, ensuring effective financial stewardship and value for money.

• Coordinate cross-functional teams to deliver integrated outcomes across multiple workstreams.

• Support the design and implementation of new operating models, business processes and organisational structures.

• Drive continuous improvement by identifying opportunities to simplify delivery, increase efficiency and strengthen programme performance.

• Coach, support and influence leaders and teams through periods of change, helping build confidence and capability across the organisation.

• Contribute to the development of MBNL's programme management and transformation capability by sharing best practice and driving high standards of delivery.

Who we're looking for;

• An experienced programme leader with a strong track record of delivering complex transformation and business change initiatives.

• Someone who builds trusted relationships and can influence stakeholders at all levels through credibility and collaboration.

• A customer-focused and people-centric leader who understands that successful transformation starts with engagement and support.

• Strong programme and project management expertise, with the ability to manage multiple priorities, dependencies and workstreams.

• Experience designing and implementing operating model, process and organisational change.

• Excellent communication skills with the ability to simplify complex messages for different audiences.

• Strong commercial and financial awareness, with experience managing budgets, forecasts and benefit realisation.

• A proactive problem solver who takes ownership, removes barriers and maintains momentum.

• Experience managing risk, governance, assurance and business readiness activities.

• Strong coaching and leadership skills with the ability to support others through change.

• A continuous improvement mindset, always looking for ways to enhance delivery, efficiency and effectiveness.

• Comfortable working within a fast-paced, complex and highly collaborative environment.

If you also have the following, we'd especially like to hear from you;

• Experience within telecommunications, infrastructure or technology environments.

• Experience working within a joint venture or multi-stakeholder environment.

• Experience leading large-scale operating model or organisational transformation programmes.

• Formal programme or change management qualifications.

• Experience establishing or improving programme delivery frameworks, governance and transformation capabilities.

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Lead the function. Enable the business. Drive organisational effectiveness.

As Business Enablement Lead, you'll lead a team of Business Enablement Coordinators who provide proactive, professional and value-added support to leaders and teams across the organisation. You'll be passionate about delivering excellent customer service, solving problems, improving processes and making life easier for colleagues.

Acting as a central point of coordination and connection between leaders, departments, shareholders and external stakeholders

This role helps keep the business running smoothly by driving effective information flow, project coordination and problem-solving, identifying and implementing practical solutions as business needs evolve.

With a strong focus on building connections, enabling collaboration and supporting a positive employee experience, the Business Enablement Lead helps keep the heartbeat of the business going, ensuring leaders and teams are well supported and able to focus on their priorities.

Why this role matters;

Strong operational support, effective governance and responsive business coordination are critical to organisational effectiveness. This role helps ensure services are delivered consistently and efficiently across MBNL, supporting the smooth running of the business and responding to evolving organisational needs through proactive coordination, problem-solving and continuous improvement.

This is an office-based role, with flexible working arrangements available to support business and individual needs.

What you’ll be here to do;

• Define and deliver the Business Enablement roadmap aligned to business priorities

• Oversee governance and coordination activities, ensuring actions, decisions, risks and deliverables are effectively tracked and progressed.

• Develop a high performing team of Business Enablement Coordinators, creating a culture of service excellence and continuous improvement

• Co-ordinate and align Leadership diaries and activities

• Ensure leaders and teams receive responsive, professional and customer-focused support.

• Act as a strategic liaison between MBNL, shareholders, suppliers, and external stakeholders, providing practical solutions to business needs.

• Establish consistent approaches to diary management, meeting preparation, and leadership support

• Improve communication channels and information flow across directorates

• Oversee supplier performance, purchase orders, budgets, and administrative services

• Lead workplace operations and facilities management activities, helping create a positive, productive and welcoming working environment.

• Support company events, volunteering programmes, engagement activities, and cultural initiatives that enhance the employee experience.

• Drive continuous improvement and standardisation across business support services, improving efficiency and enhancing the experience of colleagues and stakeholders.

Who we’re looking for;

• Experience establishing and improving processes, controls, and ways of working

• Excellent relationship building, stakeholder management and influencing capability across all organisational levels

• Strong organisational skills and the ability to balance competing priorities

• A proactive, solutions focused mindset with strong problem solving capability

• High levels of discretion, integrity, and professional judgement

• Experience supporting departments or functions within complex business environments

• Strong communication skills and the ability to influence through collaboration and credibility.

If you also have the following, we’d especially like to hear from you;

• Event management or corporate event delivery experience

• Experience managing workplace, facilities, or office operations

• Experience within a joint venture, regulated, or multi stakeholder environment

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Enable productivity. Support leaders. Connect the organisation.

The Business Enablement Coordinator plays a key role within MBNL’s People Team, providing responsive, professional, customer-focused operational, governance and leadership support across the business. Acting as a trusted point of coordination, the role builds strong relationships with leaders, teams, suppliers and shareholders, understanding their needs and providing a proactive, customer-focused service that makes it easier for them to get things done.

Why this role matters;

Great business support is about much more than administration, it’s about understanding what people need and providing a positive, professional experience every time. This role requires a strong service mindset, with a focus on listening, building relationships, taking ownership and finding practical solutions. By being approachable, responsive and willing to go the extra mile, the role helps people feel supported, informed and confident in the service they receive. By delivering a consistent, professional support service, the role contributes to productivity, employee experience, and organisational effectiveness.

This is an office-based role, with flexible working arrangements available to support business and individual needs.

What you’ll be here to do;

• Support engagement initiatives, employee events, volunteering activities, and recognition programmes that enhance the employee experience.

• Support executive and department communications, ensuring information is delivered effectively

• Co-ordinate and align Leadership diaries and activities

• Build strong relationships with colleagues, suppliers, shareholders, and external stakeholders becoming a trusted and approachable contact

• Record actions, decisions, risks, and dependencies, ensuring timely follow up and progress tracking

• Coordinate business planning, action tracking, and reporting activities

• Coordinate meetings, governance forums, leadership events, and business activities ensuring everything runs smoothly.

• Prepare agendas, meeting packs, presentations, reports, and briefing materials

• Manage purchase orders, supplier administration, and business support services

• Coordinate office operations, facilities activities, and workplace administration

• Support health, safety, wellbeing, and emergency response arrangements

• Promote continuous improvement and best practice across business support activities, simplifying ways of working and enhancing service delivery

• Deliver a proactive, customer-focused support service that helps leaders and teams achieve their goals.

Who we’re looking for;

• Strong experience in business support, administration, or coordination roles

• Excellent organisational skills with the ability to manage multiple priorities and deadlines

• Experience managing diaries, meetings, actions, and stakeholder communications

• Strong relationship building and stakeholder management capability

• Ability to work independently and remain calm under pressure

• High levels of discretion, professionalism, and integrity when handling sensitive information

• Strong attention to detail and commitment to delivering quality outcomes

• A proactive, solution focused approach with a continuous improvement mindset

• Someone who genuinely enjoys helping people and delivering excellent customer service.

• A collaborative team player who works well with people at all levels.

• A continuous improvement mindset, always looking for ways to make processes and services better.

If you also have the following, we’d especially like to hear from you;

• Experience supporting events, conferences, or employee engagement activities

• Internal and/or external communications experience

• Experience managing office operations, facilities, or workplace services

• Experience supporting leaders within a complex or multi stakeholder environment

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