Deliver great support. Keep programmes on track. Help teams succeed.

At MBNL, successful programmes rely on strong coordination, reliable information and great support. As part of the Portfolio Management Group (PMG), you'll help programme and project teams deliver outcomes for our Shareholders and customers by providing proactive, responsive and value-added support.

Working closely with Programme Managers, Project Managers, Shareholders and suppliers, you'll be a trusted point of contact who helps keep projects organised, stakeholders informed and delivery activities moving forward. You'll enjoy building relationships, solving problems and finding better ways of working, while ensuring teams have the information and support, they need to succeed.

This is an excellent opportunity for someone who enjoys working with people, takes pride in delivering a great service and thrives in a fast-paced environment where no two days are the same.

Why this role matters

Great programme support is about more than maintaining plans and reports. It's about helping people achieve their goals by providing accurate information, effective coordination and a professional support service.

This role plays a key part in ensuring programmes run smoothly, stakeholders stay connected and delivery teams can focus on achieving successful outcomes. Through strong organisation, attention to detail and a proactive mindset, you'll help remove obstacles, improve communication and contribute to the successful delivery of change across MBNL. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.

What you'll be here to do

• Provide proactive support to programme and project teams, helping to keep delivery activities on track.

• Coordinate governance activities, meetings, reporting and programme communications.

• Maintain key project information, including plans, actions, risks, issues and financial data.

• Build strong relationships with stakeholders across MBNL, Shareholders and suppliers.

• Ensure accurate and timely reporting to support effective decision-making.

• Identify opportunities to improve processes, simplify ways of working and enhance the support provided to delivery teams.

Who we're looking for

• Experience working within a programme, project or PMO environment.

• Solid background in enabling the creation, tracking and maintenance of business cases.

• Strong dependency management skills.

• Exceptional organisational skills and the ability to manage multiple priorities.

• Excellent communication and stakeholder management skills.

• A proactive, can-do approach with strong problem-solving capability

• High attention to detail and a commitment to delivering a high-quality service.

• A continuous improvement mindset and willingness to challenge existing ways of working.

• Advanced Excel and Powerpoint knowledge

If you also have the following, we'd especially like to hear from you

• Professional project management qualifications such as P3O, PRINCE2 or APMP.

• Knowledge of project financial management, forecasting or project accounting.

• Experience supporting governance, reporting or project controls activities.