Our vision is to provide best-in-class mobile infrastructure services to our Shareholders and to help build Digital Britain. To deliver on this vision we need people with strong team working skills, who care passionately about our shareholders success, take personal responsibility in their work and who are able to communicate often complex thoughts and strategies clearly.
We’re always on the lookout for talented individuals who want to work at the cutting edge of mobile technology. We can offer an interesting and challenging career – where no two days are the same!
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[jobTitle] => Health & Safety Business Partner
[description] => Influence leaders. Shape safety culture. Help everyone get home safe and well every day.
The Health & Safety Business Partner plays a key role within MBNL's Health, Safety & Environment team, partnering with leadership and operational teams to embed safe ways of working across one of the UK's largest and most complex mobile infrastructure portfolios. Through coaching, influencing and business partnering, you'll help build a proactive safety culture that supports MBNL's vision of 'Everyone Home Safe and Well Every Day'.
Why this role matters:
As MBNL continues its transformation into a leading infrastructure manager, health and safety is at the heart of everything we do. This role helps ensure safety is embedded into everyday decision-making, supporting our people, partners and suppliers to deliver safe, compliant and high-performing operations across our national estate.
This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you'll be here to do;
- Partner with leadership and operational teams to improve health and safety performance and embed a positive safety culture.
- Develop and implement Health & Safety plans aligned to MBNL's safety vision.
- Coach and influence leaders to build capability and ownership of health and safety.
- Drive continuous improvement through audits, assurance activities and performance analysis.
- Develop and maintain Health & Safety standards, processes and guidance.
- Support cross-functional improvement projects and organisational change.
- Build strong relationships with internal stakeholders, shareholders and suppliers.
- Use data and industry best practice to identify risks, improve performance and support informed decision-making.
Who we're looking for;
- A strong background in client-side construction along with experience as a Health & Safety Business Partner, influencing leaders and embedding positive safety cultures.
- NEBOSH Diploma (or equivalent Level 6 Health & Safety qualification).
- Strong knowledge of UK Health & Safety legislation, CDM Regulations and ISO 45001.
- Excellent business partnering, stakeholder management and coaching skills.
- Strong analytical and problem-solving skills with the ability to use data to drive performance improvements.
If you also have the following, we'd especially like to hear from you;
- Chartered IOSH (CMIOSH), or working towards Chartered status.
- Experience within a client-side construction or infrastructure organisation.
- Experience working in a joint venture or complex multi-stakeholder environment.
- Experience supporting organisational change and cultural transformation.
Enable access. Support colleagues. Drive efficient IT service delivery.
The IT Fulfilment Administrator plays a key role within MBNL’s Technology & Information function, supporting the delivery and administration of IT services across the organisation. Working closely with MBNL colleagues, suppliers, and service partners, the role ensures users have timely access to approved systems and tools while supporting licence management, onboarding activities, reporting, and operational governance across Corporate and Enterprise IT services.
Why this role matters;
Reliable access to systems, applications, and data is fundamental to MBNL’s ability to operate efficiently and safely. This role helps ensure that employees, partners, and suppliers have access to the right tools at the right time, while maintaining security, governance, and operational control. By supporting IT service fulfilment and digital transformation activities, the role contributes directly to the effectiveness of MBNL’s technology environment. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do;
• Facilitate user access to Corporate and Enterprise IT systems and tools
• Support onboarding activities for employees, partners, suppliers, and external organisations
• Provide guidance and support for accessing approved IT applications and services
• Monitor software licence utilisation across Microsoft 365, Azure, Sitetracker, and other platforms
• Support forecasting, procurement, and management of software licences and IT tools
• Assist with managing access to documents, systems, and data to maintain security compliance
• Support maintenance of the IT Operational Risk Register
• Produce and enhance reports, spreadsheets, and management information
• Work closely with business stakeholders to ensure appropriate access controls are maintained
• Support document management, planning activities, and updates to key operational artefacts
• Identify opportunities for continuous improvement across IT fulfilment processes and services
Who we’re looking for;
• Degree level education or equivalent professional experience
• Good working knowledge of Microsoft Office applications and Copilot
• Strong organisational and administrative skills
• Ability to work accurately across multiple tasks and priorities
• Strong communication and stakeholder engagement skills
• A proactive, self motivated approach with an inquisitive mindset
• Ability to analyse information and develop clear reporting outputs
• Interest in technology, processes, and continuous improvement
If you also have the following, we’d especially like to hear from you;
• Experience supporting IT service delivery or system administration activities
• Experience with licence management, software asset management, or IT governance processes
• Interest or experience in cyber security
• Experience supporting digital transformation or technology change initiatives
[vacancyReference] => PERM003185ML [tsApproved] => 31-Jul-2026 [vacancyID] => 3185 [clientID] => 2 [clientName] => MBNL [location] => Reading [directorate] => Commercial, IT & Digital Enablement [businessArea] => [businessSection] => [campaignName] => New Permanent [uuid] => f290f40a-f926-4666-8d78-5d0cbbd4cf20 ) [2] => stdClass Object ( [jobTitle] => Senior Design Manager - Regulation, Audit & Governance - GGS 13 [description] =>Enable compliance. Embed best practice. Strengthen building safety across mobile infrastructure.
The Senior Design Manager, Regulation, Audit & Governance plays a key role within MBNL’s Legal, Governance & Operational Excellence directorate, supporting the implementation and continual improvement of MBNL’s building safety, fire safety, and regulatory compliance framework. Working closely with and reporting to the Architect & Senior Manager – Regulation, Audit & Governance, the role ensures that building safety requirements are effectively interpreted, communicated, and embedded across MBNL’s mobile telecommunications infrastructure portfolio.
Why this role matters;
The Building Safety Act 2022 and wider regulatory landscape are transforming how infrastructure is designed, deployed, and managed. This role helps ensure MBNL meets its statutory obligations while providing practical guidance that enables safe, compliant, and efficient delivery across the network estate. By combining technical expertise, regulatory understanding, and stakeholder engagement, the role supports both compliance and operational excellence. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do;
• Support the interpretation and application of the Building Safety Act 2022, Building Regulations, fire safety legislation, and associated guidance across MBNL’s infrastructure portfolio
• Assist in assessing how building safety and regulatory requirements apply to mobile infrastructure projects, particularly rooftop and complex sites
• Develop and maintain guidance, policies, standards, process maps, and regulatory documentation
• Ensure documentation is practical, auditable, regulator ready, and aligned with industry best practice
• Coordinate input from stakeholders, suppliers, and subject matter experts to develop effective compliance frameworks
• Provide technical support on the interaction between mobile infrastructure and host buildings, including structural, fire safety, access, and building services considerations
• Support design reviews, risk assessments, governance activities, and compliance assurance processes
• Communicate complex regulatory requirements clearly to internal and external stakeholders
• Develop and deliver training, workshops, and communications to support adoption of new requirements
• Support engagement with industry bodies, regulators, and external partners where required
• Monitor emerging legislation, guidance, and industry developments to drive continuous improvement
Who we’re looking for;
• Knowledge of building regulations and CDM Principal Designer roles and responsibilities.
• Experience interpreting, applying, or managing building compliance with legislation, regulations, standards, or governance requirements
• Experience or capability of authoring technical, regulatory, policy, or governance documentation to a high professional standard. For example, construction project tender quality question responses or specification writing.
• Ability to understand and apply complex legislation, standards, and guidance
• Strong stakeholder engagement, communication, and influencing skills
• Ability to translate regulatory requirements into practical business processes and controls
• Strong analytical and problem solving capability
• Either existing knowledge of building safety legislation or the capability and commitment to develop expertise quickly
• Experience working in one of the following fields: architecture, infrastructure management, construction, engineering, property, safety, or regulatory environments
If you also have the following, we’d especially like to hear from you;
• Experience working within a joint venture or multi stakeholder environment
• Membership of, or working towards membership of, a relevant professional body
• A qualification in architecture, building safety, fire safety, construction, engineering, building control, surveying, or a related discipline
[vacancyReference] => PERM003228ML [tsApproved] => 16-Jul-2026 [vacancyID] => 3228 [clientID] => 2 [clientName] => MBNL [location] => Reading [directorate] => Legal, Governance & Operational Excellence [businessArea] => [businessSection] => [campaignName] => New Permanent [uuid] => 7d8e5070-7f5c-49e2-b59c-e20278aaf1b4 ) [3] => stdClass Object ( [jobTitle] => Governance Co-Ordinator - GGS 11 [description] =>Coordinate governance. Maintain control. Enable effective infrastructure delivery.
The Governance Coordinator plays a key role within MBNL’s Infrastructure & Estates directorate, supporting the governance, coordination, and administration of site infrastructure activities across MBNL and its shareholders. Working across Strategic Asset Management (SAM), Stanley Agreement governance, and Inspection & Maintenance (I&M) activities, the role ensures data integrity, process compliance, and effective stakeholder engagement to support network deployment and operational performance.
Why this role matters;
Strong governance and accurate data management are essential to ensuring infrastructure projects and operational activities are delivered efficiently and in line with agreed processes. This role provides the coordination, reporting, and oversight required to support effective decision-making, maintain process compliance, and drive continuous improvement across MBNL and shareholder programmes. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do;
• Manage and analyse data relating to shareholder demand, Strategic Asset Management, and Inspection & Maintenance activities
• Assess requests against agreed governance requirements and communicate outcomes to stakeholders
• Produce regular and ad hoc reports to support decision-making and operational delivery
• Monitor and maintain data accuracy, integrity, and process compliance
• Prepare agendas, reports, and supporting materials for governance meetings and forums
• Maintain engagement with MBNL teams, shareholders, suppliers, and external stakeholders
• Support the administration of Joint Venture Agreements[JC1.1], SAM, and I&M governance processes
• Identify and escalate out-of-process activity, supporting timely resolution
• Contribute to process improvement initiatives to enhance efficiency and cross-functional collaboration
• Support integrated planning activities and deputise for Site Governance Managers when required
Who we’re looking for;
• Strong data management, reporting, and analytical skills
• Advanced Excel capability including v-lookups, pivots and formulas as well as confidence working with complex datasets[JC2.1]
• Ability to build effective working relationships across multiple stakeholder groups
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities and work effectively in a governance-focused environment
• Strong communication and coordination skills
If you also have the following, we’d especially like to hear from you;
• Experience using MBNL Site Tracker and Remedy
• Experience working within telecommunications, infrastructure, or asset management environments
• Exposure to governance, planning, or operational support functions
[vacancyReference] => PERM003233ML [tsApproved] => 9-Jul-2026 [vacancyID] => 3233 [clientID] => 2 [clientName] => MBNL [location] => Reading [directorate] => Infrastructure & Estates [businessArea] => [businessSection] => [campaignName] => New Permanent [uuid] => 5b1ff72f-dc70-4117-b684-186f32c25f46 ) [4] => stdClass Object ( [jobTitle] => Senior Health & Safety Business Partner - GGS 14 [description] =>Lead safety. Influence leaders. Protect people and communities.
The Senior Health & Safety Business Partner is a senior leadership role within MBNL’s Health, Safety & Environment (HSE) function, reporting to the Head of Health, Safety and Environment. Managing a team of Health & Safety Business Partners, this role is central to embedding MBNL’s vision of “Everyone Home Safe and Well Every Day” across a complex, multi stakeholder organisation.
You’ll act as a trusted advisor and change agent—bringing together operational insight, strategic oversight, and performance intelligence to identify, manage, and reduce health, safety, and environmental risk across MBNL’s activities.
Why this role matters:
As MBNL evolves its capabilities as an Infrastructure Manager, safety leadership is critical. This role ensures that health and safety is not owned by HSE alone, but embedded within the business, understood at the frontline, and governed at an enterprise level.
By providing strong direction and insight, you’ll help protect people, communities, and assets—while enabling safe delivery at scale and pace. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do:
You’ll oversee health and safety business partnering across MBNL, ensuring consistent, high quality advice and meaningful risk reduction. You’ll:
• Direct, coach, and develop a team of Health & Safety Business Partners
• Embed MBNL’s business partnering model and drive ownership of safety
• Partner with senior management to influence behaviour, capability, and accountability for risk
• Provide enterprise wide insight on safety risk, trends, and control effectiveness
• Own and maintain MBNL’s fatal and significant risk register
• Ensure assurance activity is risk based and delivers measurable improvement
• Oversee governance forums, working groups, and performance reporting
• Maintain ISO 45001 compliance and evolve HSE standards and processes
• Manage Health & Safety partnering for Estates & Asset Management
• Champion external best practice and translate it into practical, operational improvements
Who we’re looking for:
You’re a credible, influential safety leader with the confidence to operate at senior level and the ability to build strong relationships across a joint venture environment. You balance strategic thinking with operational realism and are passionate about developing others. You’ll have:
• A relevant health & safety qualification (e.g. NEBOSH Diploma)
• Experience managing and developing teams
• Proven ability to influence in complex, multi stakeholder environments.
• Strong coaching and relationship building capability
• Working towards, or already holds, relevant professional body status (e.g. IOSH).
• Experience maintaining ISO 45001 accreditation
• Background in construction, infrastructure, or asset based environments
If you also have the following, we’re especially interested in talking to you:
• Internal auditor training
You’ll be shaping how safety is led, owned, and lived at MBNL—protecting people today while building a stronger, safer organisation for the future.
[vacancyReference] => PERM003183ML [tsApproved] => 16-Apr-2026 [vacancyID] => 3183 [clientID] => 2 [clientName] => MBNL [location] => Reading [directorate] => Legal, Governance & Operational Excellence [businessArea] => [businessSection] => [campaignName] => New FTP [uuid] => cd289f6f-f542-4788-bd82-ba6aa91fcaa0 ) [5] => stdClass Object ( [jobTitle] => Reactive Maintenance Lead - GGS 11 [description] =>REACTIVE MAINTENANCE LEAD
Be the decision point. Protect service. Drive accountability.
This role sits right at the centre of reactive maintenance where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead, you’ll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated.
You won’t just keep the system moving you’ll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you’ll help shift work from reactive to planned and reduce unnecessary spend.
Why this role matters
Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do:
You’ll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You’ll:
Triage, Prioritisation & Allocation
• Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers
• Control release of low-priority work using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity.
• Allocate work to the right resolving agent our supplier, remediation teams, managed service providers, specialists, or third parties based on our obligations and issue type.
• Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort.
Warranty, Quality & Programme Defect Control
• Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects.
• Prevent avoidable reactive spend by routing work back to suppliers under defect liability.
• Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution.
• Persistently manage suppliers to closure taking ownership until the right outcome is achieved.
Insight, Trends & Continuous Improvement
• Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies.
• Help shift demand from reactive to planned, improving long-term asset reliability.
• Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers.
Workflow Optimisation & Automation
• Design and refine rules based logic for automated triage, warranty detection, allocation, and job bundling.
• Collaborate with digital teams to implement low-code/no-code workflows.
• Test, measure, and iterate reducing manual handling, error rates, and rework while building trust in automation.
Reporting & Performance
• Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier.
• Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure.
• Challenge the status quo bringing external market insight and a “better every day” mindset to drive change.
Who we’re looking for:
You’re someone who thrives where operations, data, and judgement intersect. You’ll have:
• Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments.
• Confidence applying risk-based decision making in fast-moving, ambiguous situations.
• A solid understanding of contracts, warranties, defect liability, and supplier obligations and the persistence to enforce them.
• Analytical capability, you’re comfortable working with data, trends, and rules logic to inform decisions.
• A collaborative, trust-building style, paired with the courage to take ownership and drive change.
If you also have the following, we’re especially interested in talking to you:
• Experience with BMC Remedy, Site Tracker, or similar tools.
• IAM awareness
• Experience in a joint venture environment.
• ITIL awareness
If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems not just manage volume we’d love to hear from you.
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