Project Controller

Job ID

CTR001502CL

Department

DPD

Details

Project Controller – Reading
12 month Contract

We have a 12 month requirement for a contactor to support our Deployment Team with the management of the Remedy Fault Management System and associated processes.  

We expect the Project Controller to come with good experience of fault management processes within a fast-paced technology deployment environment, as well as a keen attention maintaining data integrity, and producing meaningful and accurate reporting

Role Purpose:
• Responsible for supporting the transformation and continuous improvement of the end to end methodologies, processes and capabilities required to manage deployment data
• Work with the Deployment Programme Office and MBNL Operations to manage and maintain Deployment fault and change data
• Building effective relationships across the Deployment and Operations to enable open and honest exchanges and foster trust and respect

Requirements to be successful in this role:
• Support the Deployment Programme Office on the day-to-day management of deployment activities
• Administer the Deployment governance processes assisting the Senior Manager as required
• Administer the outage requests and process
• Update data in the Deployment and Operational toolsets
• Manage Deployment compliance to Operational Change processes in the MBNL Remedy tool
• Provide regular reporting on Remedy faults and Changes to Deployment management team
• Administer and co-ordinate network fault tickets for Deployment in the MBNL Remedy  tool
• Raise and manage purchase orders

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