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The People team are accountable for the management, welfare and wellbeing of all employees working within MBNL, that enable Three and BT-EE to deliver best customer experiences. 

The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites used by Three and BT-EE.  

The Management System Lead is a key role within the Quality and Health and Safety Teams and reports directly to the Head of Quality Assurance and Operational Excellence.

The Management System Lead provides leadership and specialist input to this field of expertise and is directly responsible for the implementation and management of management systems conforming to relevant standards, specifically ISO9001 and ISO45001.

The role will be based from our offices in Reading.

What you will do:

• Be responsible for the implementation and ongoing management of an integrated health, safety and quality management system aligned to ISO45001:2018 and ISO9001:2015 requirements, potentially widening to other management system standards over time (e.g. ISO14001:2018, 

• Lead the creation and delivery of Health, Safety and Quality standards, processes, and supporting documentation which align to the MBNL Assurance Model and Standard.

• Be the MBNL Lead Internal Auditor across the relevant Management Systems, establishing an effective risk based internal audit and assurance program (following industry best practice) and ensuring suitably competent auditors are in place across the organisation.

• Support the implementation of an effective supplier audit program.

• Develop and maintain a non-conformance process to ensure issues identified are managed and tracked to verifiable closure.

• Develop and maintain a ‘Management Review’ activity to provide reporting and feedback to MBNL and Shareholder leadership regarding effectiveness and operation of the management system.

• Set-out a Quality Maturity Model implementation plan with a view to implementation & management.

• Ensure a process is in place for consistent quality reporting established throughout MBNL and its contractors in accordance with those metrics and KPIs required by MBNL.

• Act as the primary point of contact with external bodies with responsibility for management system certification.

What we are looking for:

• Extensive knowledge of quality, health, safety, and environmental management systems

• Experience of developing and implementing quality, health, safety, and environmental systems.

• Extensive knowledge of ISO 9001, 45001, 14001 and 19011.

• Trained and experienced Lead Auditor.

• Understanding of the control of sub-contractor operations.

• Addresses behaviours that conflict with our values and health, safety, and wellbeing safety commitments

Nice to have: 

• Telcom experience

• HSEQ higher level qualifications e.g. NEBOSH or IOSH

• Knowledge of other management system standards (ISO27001, ISO55001, ISO22301)

MBNL – building strength through inclusion.

At MBNL we embrace equality, diversity, and inclusion.  People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish.  By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.

We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.

MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.

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As per attached JD

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Volume increase? FDR? Is this role compensating for a supplier? [order] => 7 [compulsory] => 1 [selectOptions] => [readOnly] => [value] => Direct replacement for leaver. Unique skills not available within existing roles. ) [9] => stdClass Object ( [name] => WorkingHours [displayName] => Working Hours [type] => select [helpText] => Please select Full time if you are unsure [order] => 50 [compulsory] => 1 [selectOptions] => stdClass Object ( [FullTime] => Full Time [PartTime] => Part Time ) [readOnly] => [value] => FullTime ) [10] => stdClass Object ( [name] => Tenure [displayName] => Tenure (Fixed Term) [type] => select [helpText] => If this role is on a fixed term basis please identify the length of tenure. [order] => 51 [compulsory] => [selectOptions] => stdClass Object ( [NA] => Not relevant [3MO] => 3 Months [6MO] => 6 Months [9MO] => 9 Months [12MO] => 12 Months [18MO] => 18 Months [23MO] => 23 Months ) [readOnly] => [value] => NA ) [11] => stdClass Object ( [name] => Deliverables [displayName] => Actual deliverables expected from this role. Comparison to others in the team [type] => textarea [helpText] => Actual numbers / or services being delivered. Can this be de-prioritised for now? Impact of not hiring? [order] => 8 [compulsory] => 1 [selectOptions] => [readOnly] => [value] => Responsible for the implementation and ongoing management of an integrated health, safety and quality management system aligned to ISO45001:2018 and ISO9001:2015 requirements, potentially widening to other management system standards over time (e.g. ISO14001:2018, Lead the creation and delivery of Health, Safety and Quality standards, processes, and supporting documentation which align to the MBNL Assurance Model and Standard. Be the MBNL Lead Internal Auditor across the relevant Management Systems, establishing an effective risk based internal audit and assurance program (following industry best practice) and ensuring suitably competent auditors are in place across the organisation. Support the implementation of an effective supplier audit program, in conjunction with key partners where required. Including conducting auditors of key contractors and service delivery organisations, especially where pertinent to the delivery of HSEQ related processes. Develop and maintain an non-conformance and process to ensure issues identified are identified, managed and tracked to verifiable closure. Alongside the Process Assurance and Improvement Lead, establish and operate and effective root cause analysis and corrective action program. ) [12] => stdClass Object ( [name] => Within5YearPlanBudget [displayName] => Within latest 5-year plan budget [type] => select [helpText] => [order] => 63 [compulsory] => 1 [selectOptions] => stdClass Object ( [Yes] => Yes [No] => No ) [readOnly] => [value] => Yes ) ) [applicationFormFields] => Array ( [0] => stdClass Object ( [name] => FirstName [displayName] => First name [type] => text [helpText] => [order] => 0 [compulsory] => 1 [selectOptions] => ) [1] => stdClass Object ( [name] => Surname [displayName] => Surname/ family name [type] => text [helpText] => [order] => 0 [compulsory] => 1 [selectOptions] => ) [2] => stdClass Object ( [name] => Email [displayName] => Email address [type] => text [helpText] => [order] => 0 [compulsory] => [selectOptions] => ) [3] => stdClass Object ( [name] => MobileNumber [displayName] => Mobile phone number [type] => text [helpText] => [order] => 0 [compulsory] => [selectOptions] => ) [4] => stdClass Object ( [name] => CandidatePermissionGiven [displayName] => Permission to store/ process your details [type] => boolean [helpText] => [order] => 0 [compulsory] => [selectOptions] => ) [5] => stdClass Object ( [name] => JobTitle [displayName] => Current job title [type] => text [helpText] => [order] => 0 [compulsory] => [selectOptions] => ) [6] => stdClass Object ( [name] => Availability [displayName] => Availability for work [type] => text [helpText] => [order] => 0 [compulsory] => [selectOptions] => ) [7] => stdClass Object ( [name] => CandidateCVFile [displayName] => CV [type] => file [helpText] => [order] => 0 [compulsory] => [selectOptions] => ) [8] => stdClass Object ( [name] => SecurityClearanceStatus [displayName] => Security clearance status [type] => text [helpText] => [order] => 0 [compulsory] => [selectOptions] => ) [9] => stdClass Object ( [name] => Budget [displayName] => Budget [type] => select [helpText] => Please confirm the source of the budget for this hire [order] => 1 [compulsory] => [selectOptions] => stdClass Object ( [HeadCount] => Head Count [ProjectCost] => Project Cost ) ) [10] => stdClass Object ( [name] => CandidateSource [displayName] => Candidate Source [type] => select [helpText] => Please confirm the source of this candidate [order] => 2 [compulsory] => [selectOptions] => stdClass Object ( [Project People] => Project People [Passive Search] => Passive Search [Internal MBNL website] => Internal MBNL website [Referral] => Referral [Job Board] => Job Board [LinkedIn] => LinkedIn [Other Social Media] => Other Social Media [ParentCo] => Three / EE [Second Tier] => Other Agency ) ) [11] => stdClass Object ( [name] => CandidateSourceFreeText [displayName] => Candidate Source Additional Text [type] => text [helpText] => If relevant, please provide additional source information such as the name of the person referring this candidate [order] => 3 [compulsory] => [selectOptions] => ) [12] => stdClass Object ( [name] => PreviousEmployer [displayName] => Previous Employer [type] => text [helpText] => The applicant previous employer [order] => 4 [compulsory] => [selectOptions] => ) [13] => stdClass Object ( [name] => PreviousEmployerIndustry [displayName] => Previous Employer Industry [type] => select [helpText] => Industry of the previous employer of the applicant [order] => 5 [compulsory] => [selectOptions] => stdClass Object ( [Telecoms] => Telecoms [Technology Services] => Technology Services [Engineering] => Engineering [Business Services] => Business Services [Energy and Utilities] => Energy and Utilities [Construction] => Construction [Public Sector] => Public Sector [FMCG] => FMCG [Pharma] => Pharma [Legal] => Legal [Other] => Other ) ) [14] => stdClass Object ( [name] => LinkedInURL [displayName] => LinkedIn Profile URL [type] => text [helpText] => Please provide the URL to the candidate"s LinkedIn profile [order] => 6 [compulsory] => [selectOptions] => ) [15] => stdClass Object ( [name] => PreferredLocation [displayName] => Preferred Location [type] => select [helpText] => Please select your preferred location [order] => 7 [compulsory] => [selectOptions] => stdClass Object ( [Amersham] => Amersham [Home] => Home [London] => London [Reading] => Reading ) ) [16] => stdClass Object ( [name] => CriminalOffences [displayName] => Have you been convicted of a criminal offence which is not legally spent? 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Management System Lead

Job ID

PERM002726ML

Department

Details

The People team are accountable for the management, welfare and wellbeing of all employees working within MBNL, that enable Three and BT-EE to deliver best customer experiences. 

The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites used by Three and BT-EE.  

The Management System Lead is a key role within the Quality and Health and Safety Teams and reports directly to the Head of Quality Assurance and Operational Excellence.

The Management System Lead provides leadership and specialist input to this field of expertise and is directly responsible for the implementation and management of management systems conforming to relevant standards, specifically ISO9001 and ISO45001.

The role will be based from our offices in Reading.

What you will do:

• Be responsible for the implementation and ongoing management of an integrated health, safety and quality management system aligned to ISO45001:2018 and ISO9001:2015 requirements, potentially widening to other management system standards over time (e.g. ISO14001:2018, 

• Lead the creation and delivery of Health, Safety and Quality standards, processes, and supporting documentation which align to the MBNL Assurance Model and Standard.

• Be the MBNL Lead Internal Auditor across the relevant Management Systems, establishing an effective risk based internal audit and assurance program (following industry best practice) and ensuring suitably competent auditors are in place across the organisation.

• Support the implementation of an effective supplier audit program.

• Develop and maintain a non-conformance process to ensure issues identified are managed and tracked to verifiable closure.

• Develop and maintain a ‘Management Review’ activity to provide reporting and feedback to MBNL and Shareholder leadership regarding effectiveness and operation of the management system.

• Set-out a Quality Maturity Model implementation plan with a view to implementation & management.

• Ensure a process is in place for consistent quality reporting established throughout MBNL and its contractors in accordance with those metrics and KPIs required by MBNL.

• Act as the primary point of contact with external bodies with responsibility for management system certification.

What we are looking for:

• Extensive knowledge of quality, health, safety, and environmental management systems

• Experience of developing and implementing quality, health, safety, and environmental systems.

• Extensive knowledge of ISO 9001, 45001, 14001 and 19011.

• Trained and experienced Lead Auditor.

• Understanding of the control of sub-contractor operations.

• Addresses behaviours that conflict with our values and health, safety, and wellbeing safety commitments

Nice to have: 

• Telcom experience

• HSEQ higher level qualifications e.g. NEBOSH or IOSH

• Knowledge of other management system standards (ISO27001, ISO55001, ISO22301)

MBNL – building strength through inclusion.

At MBNL we embrace equality, diversity, and inclusion.  People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish.  By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.

We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.

MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.

To apply for this role please click the APPLY NOW button below. Please note that this will take you to our recruitment partner application page in a new browser window.