Programmes Communications Manager

Job ID




Programmes Communications Manager

12 - month contract

Reading/ Hybrid working

The Role

This role supports a programme to deliver continuous improvement initiatives, adoption and drive behaviour change within the target operating model.  It is a specialist programme and a key enabler for MBNL. 

The Programmes Communications Manager will design and own the communications strategy for multiple stakeholder groups within an assigned portfolio of programmes. This position plays a crucial role in developing high-quality communications that align to MBNL’s and our Shareholder's strategic direction.

What you can expect to be doing:

  • Design and own the communications strategy for a named group of programmes across various stakeholders, including participants and delivery partners.
  • Develop and maintain a stakeholder and communication map, identifying critical communication requirements. 
  • Creation of effective platform and channel management system
  • Create and own communication collateral for a range of stakeholders, including delivery partners, specific programme leads and participants, using the most effective and relevant channels for these audiences.
  • Delivery and measurement of communications to ensure key messages are communicated successfully across all audience groups with consistency, clarity and on brand. 
  • Co-ordinate all communications, including processes, standards and initiatives working closely with the Senior Responsible Owners to co-ordinate effective proactive and reactive communications to all audience groups.   
  • Quality assure programme communications content and materials to ensure they are clear, professional and reflect our strategic directions
  • Platform and channel management.  

What we are looking for:

  • Outstanding communication skills, both written and verbal
  • Proven experience in a communication or change management role
  • Experience working across multi-disciplined audience groups and stakeholders
  • Competency in SharePoint, Teams & Microsoft office 
  • Defining and establishing impactful channels offering two-way feedback and effective tracking
  • Previous experience managing multiple, competing demands
  • Proven track record of successfully translating and delivering complex information

MBNL – building strength through inclusion

At MBNL we embrace equality, diversity and inclusion.  People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish.  By fostering an inclusive environment, we are championing each other’s uniqueness. 

Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.

We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.


MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.


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