stdClass Object
(
    [error] => 
    [kickUser] => 
    [errorDescription] => 
    [errorDescriptionShort] => 
    [errorType] => 0
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    [vacancyReference] => CTR002794CL
    [description] => 
The Operational Services team is accountable for owning and relentlessly managing the delivery of operations and maintenance services by the supplier ecosystem to achieve agreed business outcome and performance targets set by EE/BT, Three and the MBNL Board
Reporting to the Head of Service Transformation and Delivery the Business Operations Manager is responsible for supporting the Operational Services function by directing the facilitation / coordination of budgeting, planning and supporting the organisation on governance forums.
What you will be doing:
• Support the Operational Services management team to deliver the Operations plan.
• Assist the Operational Services Management team to deliver continual service improvement. 
• Be responsible for integrating the shareholder roadmap into Operations plan. 
• Maintain the Operational Services templates. 
• Facilitate the MBNL AOP planning process.
• Take ownership of the format and content for executive steerco reporting 
• Arrange governance forums collating information, inputs and outputs. 
• Support the Operational Services management in the setting and controlling of the Operational Services budget.
• Identify and champion innovative and efficient reporting processes that are centred on the customer experience
• Take the lead on Risk Management for the Operational Services teams.
What we are looking for:
• Expert in use of Microsoft Office applications. 
• Demonstrable experience in Project Planning (including Resource, Time and Budget Planning) 
• Full understanding of project plans, dependencies, risk and issue management. 
• Experience of Prince2 or similar project management methodology
• Experience coordinating projects in a fast-paced, technology-based industry environment. 
Nice to have:
• An understanding of mobile telecoms and the key players within the industry. 
• ITIL foundation certification (V3 or V4)  
• Relevant industry affiliation(s) that keeps role holder updated about latest trends and best practises
MBNL – building strength through inclusion.
At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.
We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.
MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.
    [uuid] => a7409f7e-32e2-498c-913c-d5b702aa2d8a
    [vacancyID] => 2794
    [location] => Reading
    [enabled] => 1
    [withdrawn] => 
    [closed] => 
    [vacancyStatus] => 100
    [tsCreated] => 19-Aug-2024
    [tsApproved] => 28-Aug-2024
    [requirements] => 
As per JD - Backfill for Katie Boffee secondment.
    [businessArea] => 
    [businessSection] => 
    [jobTitle] => Business Operations Manager - 6 month contract or internal secondment
    [vacancyType] => 1
    [clientID] => 2
    [clientName] => MBNL
    [directorate] => 
    [customVacancyFields] => Array
        (
            [0] => stdClass Object
                (
                    [name] => UniqueResourceReference
                    [displayName] => MBNL IFS Number
                    [type] => text
                    [helpText] => If PAYE headcount cover for less than 6 months - type N/A
                    [order] => 19
                    [compulsory] => 
                    [selectOptions] => 
                    [readOnly] => 
                    [value] => 
                )

            [1] => stdClass Object
                (
                    [name] => DayRate
                    [displayName] => Day Rate
                    [type] => text
                    [helpText] => Please ensure you have the most up to date contractor rates for this role. You can find this at the managers page.
                    [order] => 35
                    [compulsory] => 1
                    [selectOptions] => 
                    [readOnly] => 
                    [value] => 350
                )

            [2] => stdClass Object
                (
                    [name] => AdditionalInfo
                    [displayName] => Additional Info
                    [type] => textarea
                    [helpText] => Please use this field to identify if there are any special arrangements for this role - eg security clearance, on-call rota, specific hours.
                    [order] => 70
                    [compulsory] => 
                    [selectOptions] => 
                    [readOnly] => 
                    [value] => This is backfill for Katie Boffee who has taken a secondment to 3G Sunset. 3G Sunset project Opex will pick up Katie's costs and this is needed to fulfill the BAU role. Needed until the end of 2024 when secondment ends.
                )

            [3] => stdClass Object
                (
                    [name] => PersonName
                    [displayName] => If Backfill/Extension - Person Name
                    [type] => text
                    [helpText] => If none, type N/A
                    [order] => 38
                    [compulsory] => 1
                    [selectOptions] => 
                    [readOnly] => 
                    [value] => Katie Boffee
                )

            [4] => stdClass Object
                (
                    [name] => ReportsInto
                    [displayName] => Reports into
                    [type] => text
                    [helpText] => 
                    [order] => 60
                    [compulsory] => 1
                    [selectOptions] => 
                    [readOnly] => 
                    [value] => Rob Lowe
                )

            [5] => stdClass Object
                (
                    [name] => ProjectResourceProjectCode
                    [displayName] => For Project resource, please indicate project code
                    [type] => text
                    [helpText] => 
                    [order] => 66
                    [compulsory] => 
                    [selectOptions] => 
                    [readOnly] => 
                    [value] => 
                )

            [6] => stdClass Object
                (
                    [name] => BudgetSource
                    [displayName] => Budget Source
                    [type] => select
                    [helpText] => 
                    [order] => 65
                    [compulsory] => 1
                    [selectOptions] => stdClass Object
                        (
                            [New Demand (MBNL AOP) - Functional Organisation Opex] => New Demand (MBNL AOP) - Functional Organisation Opex
                            [New Demand (MBNL AOP) - MBNL Project] => New Demand (MBNL AOP) - MBNL Project
                            [New Demand (MBNL AOP) - EE Unilateral Project] => New Demand (MBNL AOP) - EE Unilateral Project
                            [New Demand (MBNL AOP) - H3G Unilateral Project] => New Demand (MBNL AOP) - H3G Unilateral Project
                            [New Demand (EE) - Functional Organisation Opex] => New Demand (EE) - Functional Organisation Opex
                            [New Demand (EE) - MBNL Project] => New Demand (EE) - MBNL Project
                            [New Demand (EE) - EE Unilateral Project] => New Demand (EE) - EE Unilateral Project
                            [New demand (H3G Unilateral) - Functional Organisation Opex] => New demand (H3G Unilateral) - Functional Organisation Opex
                            [New demand (H3G Unilateral) - MBNL Project] => New demand (H3G Unilateral) - MBNL Project
                            [New demand (H3G Unilateral) - H3G Unilateral Project] => New demand (H3G Unilateral) - H3G Unilateral Project
                            [Not in 5 year plan] => Not in 5 year plan
                        )

                    [readOnly] => 
                    [value] => New Demand (MBNL AOP) - Functional Organisation Opex
                )

            [7] => stdClass Object
                (
                    [name] => Reason
                    [displayName] => What avenues have you explored as rather than extending/creating a new role
                    [type] => textarea
                    [helpText] => Can you distribute the work within the team? Volume increase? FDR? Is this role compensating for a supplier?
                    [order] => 7
                    [compulsory] => 1
                    [selectOptions] => 
                    [readOnly] => 
                    [value] => No option to cover this within the team as no spare resource available. Would consider secondment if anyone interested.
                )

            [8] => stdClass Object
                (
                    [name] => WorkingHours
                    [displayName] => Working Hours
                    [type] => select
                    [helpText] => Please select Full time if you are unsure
                    [order] => 50
                    [compulsory] => 1
                    [selectOptions] => stdClass Object
                        (
                            [FullTime] => Full Time
                            [PartTime] => Part Time
                        )

                    [readOnly] => 
                    [value] => FullTime
                )

            [9] => stdClass Object
                (
                    [name] => Tenure
                    [displayName] => Duration
                    [type] => select
                    [helpText] => If this role is on a fixed term basis please identify the length of duration.
                    [order] => 51
                    [compulsory] => 1
                    [selectOptions] => stdClass Object
                        (
                            [NA] => Not relevant
                            [3MO] => 3 Months
                            [6MO] => 6 Months
                            [9MO] => 9 Months
                            [12MO] => 12 Months
                            [18MO] => 18 Months
                            [23MO] => 23 Months
                        )

                    [readOnly] => 
                    [value] => 6MO
                )

            [10] => stdClass Object
                (
                    [name] => Deliverables
                    [displayName] => Actual deliverables expected from this role. Comparison to others in the team
                    [type] => textarea
                    [helpText] => Actual numbers / or services being delivered. Can this be de-prioritised for now? Impact of not hiring?
                    [order] => 8
                    [compulsory] => 1
                    [selectOptions] => 
                    [readOnly] => 
                    [value] => As per JD.
                )

            [11] => stdClass Object
                (
                    [name] => Within5YearPlanBudget
                    [displayName] => Within latest 5-year plan budget
                    [type] => select
                    [helpText] => 
                    [order] => 63
                    [compulsory] => 1
                    [selectOptions] => stdClass Object
                        (
                            [Yes] => Yes
                            [No] => No
                        )

                    [readOnly] => 
                    [value] => Yes
                )

        )

    [applicationFormFields] => Array
        (
            [0] => stdClass Object
                (
                    [name] => FirstName
                    [displayName] => First name
                    [type] => text
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 1
                    [selectOptions] => 
                )

            [1] => stdClass Object
                (
                    [name] => Surname
                    [displayName] => Surname/ family name
                    [type] => text
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 1
                    [selectOptions] => 
                )

            [2] => stdClass Object
                (
                    [name] => Email
                    [displayName] => Email address
                    [type] => text
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 
                    [selectOptions] => 
                )

            [3] => stdClass Object
                (
                    [name] => MobileNumber
                    [displayName] => Mobile phone number
                    [type] => text
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 
                    [selectOptions] => 
                )

            [4] => stdClass Object
                (
                    [name] => CandidatePermissionGiven
                    [displayName] => Permission to store/ process your details
                    [type] => boolean
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 
                    [selectOptions] => 
                )

            [5] => stdClass Object
                (
                    [name] => JobTitle
                    [displayName] => Current job title
                    [type] => text
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 
                    [selectOptions] => 
                )

            [6] => stdClass Object
                (
                    [name] => Availability
                    [displayName] => Availability for work
                    [type] => text
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 
                    [selectOptions] => 
                )

            [7] => stdClass Object
                (
                    [name] => CandidateCVFile
                    [displayName] => CV
                    [type] => file
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 
                    [selectOptions] => 
                )

            [8] => stdClass Object
                (
                    [name] => SecurityClearanceStatus
                    [displayName] => Security clearance status
                    [type] => text
                    [helpText] => 
                    [order] => 0
                    [compulsory] => 
                    [selectOptions] => 
                )

            [9] => stdClass Object
                (
                    [name] => Budget
                    [displayName] => Budget
                    [type] => select
                    [helpText] => Please confirm the source of the budget for this hire
                    [order] => 1
                    [compulsory] => 
                    [selectOptions] => stdClass Object
                        (
                            [HeadCount] => Head Count
                            [ProjectCost] => Project Cost
                        )

                )

            [10] => stdClass Object
                (
                    [name] => CandidateSource
                    [displayName] => Candidate Source
                    [type] => select
                    [helpText] => Please confirm the source of this candidate
                    [order] => 2
                    [compulsory] => 
                    [selectOptions] => stdClass Object
                        (
                            [Project People] => Project People
                            [Passive Search] => Passive Search
                            [Internal MBNL website] => Internal MBNL website
                            [Referral] => Referral
                            [Job Board] => Job Board
                            [LinkedIn] => LinkedIn
                            [Other Social Media] => Other Social Media
                            [ParentCo] => Three / EE
                            [Second Tier] => Other Agency
                        )

                )

            [11] => stdClass Object
                (
                    [name] => CandidateSourceFreeText
                    [displayName] => Candidate Source Additional Text
                    [type] => text
                    [helpText] => If relevant, please provide additional source information such as the name of the person referring this candidate
                    [order] => 3
                    [compulsory] => 
                    [selectOptions] => 
                )

            [12] => stdClass Object
                (
                    [name] => PreviousEmployer
                    [displayName] => Previous Employer
                    [type] => text
                    [helpText] => The applicant previous employer
                    [order] => 4
                    [compulsory] => 
                    [selectOptions] => 
                )

            [13] => stdClass Object
                (
                    [name] => PreviousEmployerIndustry
                    [displayName] => Previous Employer Industry
                    [type] => select
                    [helpText] => Industry of the previous employer of the applicant
                    [order] => 5
                    [compulsory] => 
                    [selectOptions] => stdClass Object
                        (
                            [Telecoms] => Telecoms
                            [Technology Services] => Technology Services
                            [Engineering] => Engineering
                            [Business Services] => Business Services
                            [Energy and Utilities] => Energy and Utilities
                            [Construction] => Construction
                            [Public Sector] => Public Sector
                            [FMCG] => FMCG
                            [Pharma] => Pharma
                            [Legal] => Legal
                            [Other] => Other
                        )

                )

            [14] => stdClass Object
                (
                    [name] => LinkedInURL
                    [displayName] => LinkedIn Profile URL
                    [type] => text
                    [helpText] => Please provide the URL to the candidate"s LinkedIn profile
                    [order] => 6
                    [compulsory] => 
                    [selectOptions] => 
                )

            [15] => stdClass Object
                (
                    [name] => PreferredLocation
                    [displayName] => Preferred Location
                    [type] => select
                    [helpText] => Please select your preferred location
                    [order] => 7
                    [compulsory] => 
                    [selectOptions] => stdClass Object
                        (
                            [Amersham] => Amersham
                            [Home] => Home
                            [London] => London
                            [Reading] => Reading
                        )

                )

            [16] => stdClass Object
                (
                    [name] => CriminalOffences
                    [displayName] => Have you been convicted of a criminal offence which is not legally spent?
                    [type] => select
                    [helpText] => 
                    [order] => 8
                    [compulsory] => 
                    [selectOptions] => stdClass Object
                        (
                            [No] => No
                            [Yes] => Yes
                        )

                )

            [17] => stdClass Object
                (
                    [name] => SpecialRequirements
                    [displayName] => If you are invited to attend an interview do you have any special requirements/ adjustments?
                    [type] => select
                    [helpText] => 
                    [order] => 9
                    [compulsory] => 
                    [selectOptions] => stdClass Object
                        (
                            [No] => No
                            [Yes] => Yes
                        )

                )

            [18] => stdClass Object
                (
                    [name] => CanProveRightToWork
                    [displayName] => Are you able to provide proof of your legal right to work in the location of the vacancy?
                    [type] => select
                    [helpText] => 
                    [order] => 10
                    [compulsory] => 
                    [selectOptions] => stdClass Object
                        (
                            [No] => No
                            [Yes] => Yes
                        )

                )

        )

    [minAndroidMobileAppVersion] => 1
    [minAppleMobileAppVersion] => 1
)