ERP Product & Solution Manager

Job ID





ERP Product & Solution Manager 

18-month FTC

Hybrid working

The Role:

MBNL are looking to recruit an ERP Product & Solution Manager to own the IFS development roadmap and support model to proactively ensure core business process is operated at the most efficiency and effective manner to achieve Best Network at competitive cost and engage positive user experience.

We are actively encouraging applications from industries outside of telecommunications, if you have the ability to oversee the delivery of multiple fast paced projects and have worked in a technical environment, we would love to hear from you. 

What you can expect to be doing:

  • Accountable for the IFS Upgrade from Apps 9 to Apps 10
  • Accountable for the contract management of the IFS hosting and services contract and other external suppliers
  • Accountable the IFS development road map and support model and relevant policy and procedures and ensure compliance with MBNL corporate IT, data security and internal controls requirements
  • Work closely with stakeholders and your team to manage the delivery of projects and ensure appropriate business value is delivered from them
  • Lead his/her own team and IFS SME community to;
    - Perform Business Analyst role to challenge the business value of the change request and ensure E2E business impact is identified and evaluated.
    - Offer technical solution for IFS change
    - Manage E2E medium size projects
    - Act as an IFS solution architect for large scale development projects
    - Work closely with project manager and act as MBNL technical lead for large size project
    - Communicate across functions s and work with internal and external stakeholders to manage the impact of change
    - Liaise with third party stakeholders, both colleagues and external parties, to deliver and implement innovative solutions to improve business efficiency
  • Accountable for IFS development policy and procedures and ensure compliance with IT infrastructure and security compliance and general internal controls principles 
  • Liaise with external consultants and suppliers and act as key technical contact point
  • Lead the team to perform system maintenance and system configuration, report development and maintenance and ad-hoc data analytics support
  • Accountable for the IFS support model and engage the SME community, IT services partner and IT community 

What we are looking for:

  • Demonstrable experience of project delivery on time and to customer satisfaction
  • Advance SQL skills and SAS experience (data analytics tool)
  • Ability to respond flexibly to design challenges arising from the Acquisition and Implementation processes.
  • Experience of running Technical Review meetings with Vendors.
  • Knowledge of IFS is essential 
  • Business Improvement Experience
  • Internal Controls / business consultant
  • Experience of matrix and functional management environments is desirable.
  • Experience of running Technical Review meetings with Vendors.

MBNL – building strength through inclusion

At MBNL we embrace equality, diversity and inclusion.  People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish.  By fostering an inclusive environment, we are championing each other’s uniqueness. 

Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.

We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.

MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.

To apply for this role please click the APPLY NOW button below. Please note that this will take you to our recruitment partner application page in a new browser window.